FAQ
Questions and Answers
What areas do you serve?
Naples Transcare proudly serves Naples and many surrounding communities throughout Southwest Florida. Contact us to confirm service availability for your pickup and destination.
How do I schedule a ride with Naples Transcare?
Scheduling a ride is simple. Complete our online booking request with your name, phone number, and email, and one of our team members will contact you to discuss your transportation needs, confirm your trip details, and answer any questions before your ride is scheduled.
What types of transportation do you provide?
Naples Transcare offers transportation for medical appointments, dialysis treatments, senior transportation, hospital discharges, specialist visits, physical therapy, outpatient procedures, and other non-emergency transportation needs.
Do you provide wheelchair transportation?
Yes. We can accommodate many passengers with mobility needs. When booking your ride, let us know if wheelchair accessibility or additional assistance is needed so we can arrange the appropriate transportation.
How far in advance should I book my ride?
We recommend scheduling your transportation as early as possible to ensure availability, especially for recurring appointments. However, we'll always do our best to accommodate last-minute requests whenever possible.
Are your rides private?
Yes. Our goal is to provide comfortable, dependable transportation with personalized service tailored to each passenger's needs.
Can I schedule recurring transportation?
Yes. We offer recurring transportation for patients who attend regular medical appointments, dialysis treatments, physical therapy, or other ongoing healthcare visits.
Still Have Questions?
If you couldn't find the answer you were looking for, we're here to help. Contact Naples Transcare today to speak with a member of our team. We'll answer your questions, discuss your transportation needs, and help you schedule a safe, reliable ride throughout Naples and the surrounding areas.